TWITTER IS
STILL actively combating terrorism on its platform, and it wants you to know
so. Really and truly, the company says, it is making progress.
For Twitter,
fighting terrorism on its platform is a particularly sensitive problem. While
Facebook has taken a hardline stance on terrorism and removes any and all posts
that carry even a trace of suspicious content, Twitter has continually
attempted to strike a balance between protecting free speech and cracking down
on players who use its service as a way to promote violence or threats. As a
recent WIRED feature reported, Twitter is often still the “main engine” for
ISIS propagandists to promote their cause and find new recruits.
The company
said in a post today that it’s applying an even more aggressive strategy to
eradicate violent extremism on its platform. Since the company announced its
first efforts to combat terrorism back in February, it says it has suspended an
additional 235,000 accounts, bringing the total number of suspensions in
violation of its terrorism policy to 360,000 in about a year. According to the
company, it is also suspending accounts faster—daily, suspensions are up over
80 percent since last year, which helps to stop dangerous accounts from gaining
significant followings. And Twitter is continuing its investment in proprietary
spam-fighting tools to identify suspicious accounts, and broadening its
partnerships with organizations working to counter violent extremism, including
law enforcement agencies around the world.
The response
from Twitter comes at a time when it may be feeling particularly defensive.
Twitter, after all, is at a crucial point in its life as a company: its
business is ailing, and in recent months it has come under fire for what many
perceive to be a slow reaction to abuse and harrassment, prompting many
high-profile users to leave the platform. Not to mention, as the election cycle
continues on, politicians have been putting pressure on the company—and others
in Silicon Valley—to acknowledge that social media can indeed be a crucial tool
for terrorist groups in the recruitment and radicalization of sympathizers.
Twitter needs to show that it not only knows terrorism and abuse is an issue on
its platform. It needs to prove it’s doing something about it. This
announcement today attempts to address the terrorism problem, but the question
of how it will curb abuse on the platform in general remains open.
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